Customer Information


We strive to process your order as quickly as possible in order to get it to you in a timely manner. If you decide you must cancel your order, please do so by calling 407.327.8467 immediately after placing your order to arrange the cancellation.

No emailed cancellations can be accepted.

Orders cancelled before shipment, are subject to a 10% cancellation fee. Orders cancelled after shipping, are subject to a 10% cancellation fee and shipping charges are not refundable. Once the order has shipped, it becomes the customer's responsibility to get a Return Authorization Number (RMA) from us. This RMA number must be obtained once your order has arrived to you. Get your RMA number from us by calling our office at 407.327.8467.